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Customer Service

 We're here to help

Welcome to our customer service portal, you'll find some of the answers to the most common questions our customers ask us right here. Of course, if you still need a hand, simply contact us for further assitance. Our lines are open Monday to Friday from 10.30am until 5.30pm, excluding national holidays.

> Ordering & Payment

All you need to know about placing your order with us

> Delivery

Our delivery options & prices

> Buying Guides

Our helpful buying guides, from heating to cooking

> Manufacturer helplines

The numbers to call when you need help with a product

> Returns & Refunds

Our simple returns policy explained

 

 > Contact us

Still need help? Contact us here, or call us on local rate 08456 53 02 42